Experience & Projects
Program Management Intern
Tricentis
Atlanta, GA
Jun 2025 - Aug 2025
- Designed internal automation workflows and tooling to improve software delivery operations
- Built Asana automations that integrated cross-workflow data and improved delivery visibility
- Supported branching-strategy rollouts to strengthen version control discipline across engineering teams
- Partnered with engineering, solutions architecture, and client success teams to align technical trade-offs with delivery timelines
Key Achievements
25%
increase in delivery throughput
30%
increase in code coverage across 15+ client environments
Technology Services Intern
Softrim
Alpharetta, GA
Jun 2023 - Aug 2023
- Developed and deployed PowerShell scripts to automate user provisioning in Azure Active Directory
- Diagnosed and resolved complex Windows issues using root-cause analysis
- Supported migration from on-prem infrastructure to cloud-based identity systems for enterprise users
- Documented workflows and automation logic to improve maintainability and team knowledge transfer
Key Achievements
3h
reduction in onboarding time per employee
95%
first-call resolution rate
500+
enterprise employees supported during migration