Experience & Projects
Program Management Intern
Tricentis
Atlanta, GA
Jun 2025 - Aug 2025
- Engineered customized Asana dashboards and built advanced automation features to improve workflow visibility
- Drove cross-functional sprint planning between solutions architect and client success teams
- Collaborated with the solutions architect team to develop a comprehensive branching support roll-out strategy
Key Achievements
25%
boost in overall team productivity through automation
20%
reduction in project turnaround time
30%
increase in code coverage across client accounts
Technology Services Intern
Softrim
Alpharetta, GA
Jun 2023 - Aug 2023
- Developed and deployed PowerShell scripts to automate user provisioning in Azure Active Directory
- Diagnosed and resolved complex technical issues in Windows environments using remote diagnostic tools
Key Achievements
6h
reduction in employee setup time
95%
first-call resolution rate